Q & A
You can register with us through a new customer registration page.
No, you can complete your purchase as a guest. However, you may want to register with us to follow up on your order and to facilitate the order process next time.
We offer a range of payment methods, including: - Direct Bank Transfer. The customer will receive the Bank account details during the checkout process. - Credit Cards, Made Cards, and Apple Pay powered by MyFatoorah. - Installment powered by Tabby.
We will start the process of packaging and shipping, where the process takes three to seven business days. The process will take seven to ten business days on the discounts and offers days.
In sporadic cases, the demand may conflict with the actual inventory. In this case, an official email will be sent to the customer to inform him, and he will have the option to change the product or be refunded.
According to Saudi Arabia's Tax Law, VAT (15%) will be applied to the purchasing invoice.
Kadi Outdoor will be responsible for the cost of returning the product, and the customer will have the choice either by returning the money to his account or by sending the requested product with free shipping.
Yes, all products are subject to return/exchange within 14 day from purchasing.
Yes, the shipping cost will be included and deducted from the total invoice value if there is a refund.
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